Privacy Policy

Last updated: 12/08/2026

Frontier Marketing ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use our website, www.frontiermarketing.co.uk.

Please read this Privacy Policy carefully. By using our website, you acknowledge the practices described in this policy.

1. Who We Are

Frontier Marketing is responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us:

2. Personal Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us or complete a form on our website.

This may include:

  • First name and last name

  • Email address

  • Phone number

  • Business name

  • Job title

  • Any other information you choose to provide when contacting us

We may also collect certain technical and usage information automatically when you visit our website, including information collected through cookies, analytics and similar technologies.

3. How We Use Your Personal Information

We may use your personal information to:

  • Respond to enquiries submitted through our contact forms

  • Communicate with you about your enquiry or requested services

  • Provide information or assistance you have requested

  • Improve our website, services and user experience

  • Analyse how visitors use our website

  • Measure and improve our marketing activities

  • Deliver relevant advertising or remarketing campaigns, where permitted by law

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing Under the UK GDPR and EU GDPR

Where the UK General Data Protection Regulation ("UK GDPR") or EU General Data Protection Regulation ("GDPR") applies, we will only process your personal information where we have a valid legal basis to do so.

Depending on the circumstances, this may include:

  • Consent – where you have given us permission to process your information, including for certain cookies or marketing activities.

  • Legitimate interests – where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.

  • Legal obligation – where processing is necessary to comply with applicable laws or regulations.

  • Contractual necessity – where processing is necessary in connection with steps taken at your request before entering into a contract or performing a contract with you.

You may withdraw your consent at any time where we rely on consent as the legal basis for processing.

5. Emails and Communications

If you submit a contact form on our website, we may use the information you provide to respond to your enquiry.

We use Microsoft Outlook and related Microsoft services to manage email communications. Information sent by email may therefore be processed by Microsoft in accordance with its privacy practices.

Microsoft's Privacy Statement is available here:

https://www.microsoft.com/en-gb/privacy/privacystatement

Likewise, we use Gmail and related Google products to manage email communications. Information sent by email may therefore be processed by Google in accordance with its privacy practices.

Google’s Privacy Statement is avaliable here:

https://policies.google.com/privacy?hl=en-US

We do not use the website to sell products or services, and submitting an enquiry does not create an obligation to purchase anything from us.

6. Analytics and Tracking

We use Google Analytics and/or related analytics tools to understand how visitors interact with our website.

These tools may collect information such as:

  • Pages visited

  • Time spent on pages

  • General location information

  • Device and browser information

  • Referring websites

  • Interactions with our website

This information may be collected using cookies or similar technologies.

We use this information to analyse website performance, understand visitor behaviour and improve our website and services.

Where required by applicable law, we will request your consent before placing non-essential analytics cookies on your device.

7. Cookies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device when you visit a website. They can help websites function properly, remember preferences, analyse usage and support advertising activities.

We may use:

  • Strictly necessary cookies – required for the operation of the website.

  • Analytics cookies – used to understand how visitors use our website.

  • Marketing and remarketing cookies – used to help deliver and measure relevant advertising.

Where required by law, non-essential cookies will only be placed on your device with your consent.

You may also be able to manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

8. Remarketing and Advertising

We use remarketing services to advertise Frontier Marketing to people who have previously visited or interacted with our website.

Our remarketing and advertising activities may involve the following platforms:

  • Google Ads

  • Meta Ads (Includes platforms; Facebook, Instagram, Threads and Whatsapp)

  • Microsoft Ads (Also known as Bing)

  • LinkedIn Ads

These platforms may use cookies, pixels, tags or similar technologies to collect information about your interactions with our website and to help us measure advertising performance or display relevant advertisements.

We do not display third-party advertisements on our website.

You may be able to manage advertising preferences directly through the relevant advertising platform or through your browser and device settings.

9. Sharing Your Personal Information

We do not sell your personal information.

We may share personal information with trusted third-party service providers where necessary to operate our website and business. This may include providers of:

  • Website hosting and technical services

  • Website analytics

  • Email and communication services

  • Advertising and remarketing services

These third parties may process personal information on our behalf or as independent controllers, depending on the service and the circumstances.

We may also disclose information where required by law, regulation, legal process or to protect our rights, property or safety.

10. International Transfers

Some of the third-party service providers we use may process personal information outside the United Kingdom or European Economic Area.

Where personal information is transferred internationally, we will take appropriate steps to ensure that a suitable level of protection is applied in accordance with applicable data protection laws.

This may include the use of adequacy regulations, standard contractual clauses or other legally recognised safeguards.

11. How Long We Keep Your Information

We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, meet legal or regulatory requirements and resolve disputes.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

When personal information is no longer required, we will delete or securely anonymise it where appropriate.

12. Your Data Protection Rights

Depending on applicable data protection law, including the UK GDPR and EU GDPR where applicable, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request the deletion of your personal information

  • Object to certain types of processing

  • Request that we restrict the processing of your information

  • Request the transfer of your information to another organisation, where applicable

  • Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us at Support@frontiermarketing.co.uk.

You also have the right to complain to the relevant data protection authority if you believe that your personal information has been handled unlawfully.

For users in the United Kingdom, the relevant supervisory authority is the Information Commissioner's Office (ICO).

13. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

14. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided us with personal information without appropriate consent, please contact us and we will take appropriate steps to investigate and, where necessary, remove that information.

15. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or the services we use.

Any updates will be published on this page, and the "Last updated" date will be amended accordingly.

17. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

Email: Support@frontiermarketing.co.uk

Contact page: https://www.frontiermarketing.co.uk/contact

This Privacy Policy is intended to provide information about how Frontier Marketing handles personal information and should be read alongside any applicable Cookie Policy or Cookie Consent notice used on the website.